Last Updated: 2 December 2025
1. Introduction
AlgoColony (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information in compliance with GDPR and POPIA. By using our Services, you consent to our practices described here.
2. Information We Collect
2.1 Information you provide:
- Account info: Name, email, password
- Strategy data: Bot rules, configurations, alerts
- Support communications
2.2 API key info (exchange integration):
- API key, secret, and permissions provided by you
- We never store withdrawal-enabled API keys
2.3 Automatically collected info:
- IP address, device info, browser type
- Usage analytics, cookies
3. Purpose and Legal Basis of Processing
We process your data for:
- Providing, maintaining, and improving the platform
- Executing automation or alerts you authorize
- Communicating with you (support, updates)
- Ensuring security and fraud prevention
Legal basis:
- Performance of a contract (providing the Service)
- Consent (for optional communications or analytics)
- Legitimate interests (security, fraud prevention, platform improvement)
4. User Rights
Under GDPR and POPIA, you can:
- Access your personal data
- Request correction or deletion
- Object to processing
- Withdraw consent (where applicable)
- Request data export
Contact us at [email] to exercise these rights.
5. Data Retention
We keep your personal data only as long as necessary to provide the Service or comply with legal obligations. Data no longer required will be securely deleted.
6. Data Sharing
We share data only with:
- Service providers (hosting, analytics, email)
- Connected exchanges (via API keys you provide)
- Legal authorities if required by law
- Business transactions (merger, acquisition)
We never sell your personal information.
7. Data Security
- API keys are encrypted and access is limited
- Data is transmitted over HTTPS
- Regular security audits and reasonable measures are implemented
- However, no system can be 100% secure; you use the Service at your own risk
8. MailPoet newsletter & emails
If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.
We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.
To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.
This website can send emails through the MailPoet Sending Service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.
No identifiable information is otherwise tracked outside this website except for the email address.
9. Cookies
We use cookies for login, preferences, analytics, and performance. You can disable cookies, but some features may not work properly.
10. Children
The Service is not intended for individuals under 18. We do not knowingly collect data from minors.
11. International Use
Your data may be processed outside your home country. We take reasonable measures to ensure protection consistent with GDPR and POPIA standards.
12. Changes to Policy
We may update this Privacy Policy. Updates are posted with a “Last Updated” date. Continued use means acceptance of changes.
12. Contact
Questions or requests about privacy can be sent to:
Email: [email protected]
Website: AlgoColony.com